Legal

Legal

Legal

Privacy Policy

Last updated: May 25, 2025

1. Introduction

Welcome to Video VAAS (videovaas.com). We are a subscription-based video-as-a-service platform, providing monthly video editing services. Your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights in relation to it.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Identifiers: Name, email address, phone number, billing information, and company name.

  • Account Information: Login credentials, communication history, project data.

  • Payment Information: Processed securely through Stripe. We do not store payment card details.

  • Usage Data: Pages visited, time on site, browser type, and IP address, collected through cookies and tracking tools such as Google Analytics and Facebook Pixel.

  • Submitted Content: Any video, image, audio, or project assets uploaded to our platform.

3. How We Use Your Information

We use your information to:

  • Deliver and manage your subscription service

  • Communicate updates, deadlines, and support

  • Improve site performance and usability

  • Comply with legal and tax obligations

  • Analyze trends through analytics tools

  • Customize marketing and retargeting (based on cookies and pixels)

We do not sell your data.

4. Disclosure of Your Information

We do not share your personal data with third parties except:

  • Service Providers: Such as Stripe, analytics tools, cloud storage, and communications platforms, strictly for the purposes of delivering our services.

  • Legal Compliance: If required to do so by law, court order, or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

All third parties are contractually obligated to keep your data secure and confidential.

5. Data Security

We employ industry-standard security measures including:

  • Encrypted data transfer (HTTPS)

  • Secure storage and access protocols

  • Two-factor authentication for internal tools

  • Regular backups and access logs

While no system is 100% secure, we take reasonable precautions to protect your data. In the event of a data breach, we will notify affected users in compliance with applicable laws.

6. Data Retention

We retain your data as long as your account is active and for up to 12 months after termination to allow for reactivation and audit compliance. After that, all associated files and user data will be permanently deleted unless required for legal purposes.

You may request early deletion of your account and data at any time by emailing hi@videovaas.com.

7. Your Rights (CCPA & GDPR)

If you are located in the European Union or California, you may have the following rights:

  • Right to access your data

  • Right to correct inaccurate data

  • Right to delete your data

  • Right to object to data processing

  • Right to data portability

  • Right to withdraw consent at any time

To exercise these rights, contact us at hi@videovaas.com. We will respond within 30 days.

8. Cookies and Tracking

We use cookies and similar technologies for analytics, functionality, and advertising. By using our website, you consent to the use of cookies. You can control cookie settings through your browser or opt-out of targeted ads via optout.aboutads.info.

9. Children's Privacy

Video VAAS does not knowingly collect or solicit personal information from anyone under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a new effective date. If the changes materially affect your rights or how we use your data, we will notify you via email or a site notice.

Last updated: May 3rd, 2025

11. Contact Information

For questions, concerns, or data requests, contact us at:

📧 hi@videovaas.com