Terms of Service
Last updated: May 25, 2025
1. Acceptance of Terms
By subscribing to or using any services provided by VAAS (“VAAS,” “we,” “us,” or “our”), you (“Client,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). If you do not accept these Terms, you may not use our services.
2. Scope of Services
VAAS provides video editing and related creative services through a team of qualified professionals.
Service assignments are managed internally, and projects are allocated to team members based on expertise, availability, and the specific needs of each project.
We do not guarantee that any individual team member will be consistently assigned to your projects.
3. Service Requests and Project Management
Project Submission: Clients should submit requests as early as possible to ensure timely project initiation.
Project Handling: All projects are addressed on a first-come, first-served basis and managed in a production queue.
Team Assignment: Each project is assigned to the team member(s) best suited for its style, requirements, and timeline.
Communication: VAAS maintains open communication with clients regarding project status, feedback requests, and any additional information needed for efficient delivery.
No Delivery Guarantee: Due to the creative and variable nature of video editing, VAAS does not guarantee specific delivery dates or turnaround times. We commit to keeping clients informed and updated throughout the process.
4. Subscription, Renewal, and Payment Terms
Subscription Model: Unless otherwise agreed in writing, services are provided on a recurring subscription or retainer basis.
Automatic Renewal: All subscriptions automatically renew at the end of each billing cycle unless canceled prior to renewal.
Cancellation: You may cancel your subscription at any time prior to the next billing cycle. Access to services and files remains available until the end of the paid term.
No Refunds: Payments are non-refundable. No credits or partial refunds are issued for unused subscription periods.
Fee Adjustments: VAAS may adjust pricing or fees with at least five (5) days’ prior notice to clients.
Payment Authorization: By subscribing, you authorize recurring charges to your selected payment method.
5. Content Submission and Client Representations
By submitting content (“Content”) to VAAS, you represent and warrant that:
You have all necessary rights, licenses, and permissions to use and submit the Content;
The Content does not infringe any third-party rights and complies with applicable laws and regulations;
The Content is free of viruses or malicious code.
6. Intellectual Property
Client Content: You retain all ownership rights to your original Content.
Deliverables: Upon full payment, you receive all rights to the final Deliverables produced by VAAS for your projects.
Portfolio Rights: Unless you notify us in writing, VAAS may use completed Deliverables for marketing, portfolio, or promotional purposes, provided no confidential or proprietary client information is disclosed. We will honor all reasonable written requests for non-disclosure of specific Deliverables.
7. Confidentiality
VAAS will treat all non-public, proprietary information received from you as confidential, except information that:
Is or becomes publicly available through no fault of VAAS;
Was lawfully known to VAAS before disclosure;
Is independently developed by VAAS without reference to your confidential information;
Must be disclosed pursuant to law, regulation, or court order.
8. Revisions and Quality Assurance
Revisions: VAAS strives to ensure client satisfaction. We provide a reasonable number of revisions per project, as determined at our discretion. Excessive or out-of-scope revision requests may incur additional charges, with notice to the client.
Quality Commitment: Every project is subject to internal review to maintain quality and creative standards.
9. Use of AI and Automation
VAAS may utilize AI-assisted tools and automation technologies under human supervision as part of the production workflow. All final creative decisions and approvals are made by human editors. By using our services, you consent to the supervised use of such technologies.
10. Force Majeure
VAAS is not liable for any delay or failure in performance due to events beyond its reasonable control, including but not limited to natural disasters, internet outages, government actions, or labor disputes.
11. Limitation of Liability
To the fullest extent permitted by law:
VAAS will not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use of the services.
VAAS’s total cumulative liability shall not exceed the total fees paid by you for services during the twelve (12) months preceding any claim.
12. Disclaimer of Warranties
All services are provided “as is” and “as available.” VAAS disclaims all warranties, express or implied, including but not limited to fitness for a particular purpose, merchantability, or non-infringement. We do not warrant that services will meet your requirements or be error-free, but we are committed to transparency and client communication throughout each project.
13. Indemnification
You agree to indemnify, defend, and hold harmless VAAS, its officers, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:
Your use of our services;
Your violation of these Terms;
Your violation of any rights of a third party;
Content you submit to VAAS.
14. Dispute Resolution and Governing Law
Before initiating legal action, both parties agree to attempt in good faith to resolve any dispute through direct negotiation for at least thirty (30) days.
These Terms are governed by and construed under the laws of the State of Ohio, without regard to conflict of law principles. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Ohio.
15. Amendments and Updates
VAAS reserves the right to update or modify these Terms at any time. Material changes will be communicated via email or service notification. Continued use of services after such changes constitutes acceptance.
16. Contact Information
For questions, support, or requests regarding these Terms, please contact: